1. INTRODUCTION
This Privacy Policy explains how Nexus Exclusive Solutions Limited ("Nexus Exclusive Solutions", "we", "us" or "our") may collect, use, store and protect personal information provided by users of our website and by individuals who contact us regarding our services.
The My Personal Concierge website is operated by Nexus Exclusive Solutions Limited, registered in Hong Kong under registration number 77900815.
Registered address:
NEXUS EXCLUSIVE SOLUTIONS LIMITED
2301, 23/F Bayfield Building,
99 Hennessy Road, Wan Chai,
Hong Kong
2. Information We May Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, company details, service requirements and any information you choose to share when contacting us.
We may also collect basic technical information relating to website usage, such as browser type, device information, IP address and general usage data, where such information is made available through website analytics or similar technologies.
3. USE OF INFORMATION COLLECTED
We may use personal information to:
- respond to enquiries;
- coordinate requested services;
- communicate with clients, partners or service providers;
- assess the nature of a request;
- improve our website and services;
- comply with applicable legal or regulatory obligations.
4. International Coordination and Third Parties
Nexus Exclusive Solutions acts as an international coordination hub. Depending on the nature of your request, we may need to share relevant information with selected third-party professionals, selected service providers or partners, including providers located outside Hong Kong.
5. Confidentiality and Security
We take reasonable steps to protect personal information against unauthorized access, disclosure, alteration or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, meet contractual and operational needs, resolve disputes, and comply with applicable legal or regulatory obligations. Retention periods may vary according to the nature of the information and the applicable requirements. When personal information is no longer required, we take reasonable steps to delete it or render it anonymous.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information by using the contact details in section 11.
8. Cookies and Analytics
Our website may use cookies or similar technologies to improve user experience and understand website traffic. You may manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those third-party websites.
10. Updates
We may update this Privacy Policy from time to time. Any updated version will be posted on this page.
11. Contact
For questions regarding this Privacy Policy, please contact:
contact@nexusexclusivesolutions.com